Cristal Caldas

Staff from both the Welcoming and the restaurant very attentive and really concerned with the well-being and customer satisfaction. We took a reduced mobility Cover so we asked in advance for a toilet with poliban, they answered our request and were always concerned about the comfort of the Cover. The entrance to the restaurant has 3 steps but the hotel offers a removable ramp if necessary. Renovated and nice rooms. Renovated and welcoming restaurant to our surprise because the photos we had seen were with a more "heavy" decor. Good value for money and location. Parking: They do not have their own parking, but there are a few places in front of the hotel that are mostly always busy and a large free park a few meters ahead. Although it has been a one-night stay since we were passing through the area is saved as an experience to repeat in the future.

Located in a quiet neighborhood although a bit 'dilapidated, a few steps from the center, has clean rooms although not too large and definitely to be reviewed; in mine the double was practically attached to the French door and did not have the bedside table on one side. Bathroom quite spacious and with bidet. Buffet breakfast, classic mix of sweet and savory without big surprises. You can eat a lot without striving for too much quality. A note to the staff: the first night the receptionist tells us not to have a place anticipating our communication that we already had a Reservation. In the morning, two hours before checkout, they knock us to ask if, in the meantime, we anticipate the return of the towels. Which, however, we would have used again and therefore the Response was a “no”. In both cases a little patience would not hurt. Good value for money given the breakfast included.

Good morning. This week my daughter and her high school classmates went to Portugal and stayed at this hotel. They had full board. The issue of allergies had been agreed upon with the agency and hotel from Spain and it seemed that everything was under control. Poor buffet, not suitable for teenagers and for allergic children there was nothing. For 5 days they were served rice and there was no tomato, with keptchup. In 5 days they did not give them a solution. A real shame, as the rooms and other amenities were very good. The children had to go to a nearby supermarket and McDonald's, with the additional expense that this entails having paid full board.