Palace Hotel Bussaco

Outside is a perfect hotel with its gardens and location. Unfortunately the interior is very degraded. Due to its location, some humidy problems specially in the windows are to be expected. The problem arises when we take into consideration that it is a 5 star hotel with cracks in most of the walls in the room (at least mine), no internet except in some common areas and no air conditioning , in at least two rooms that i know of although the equipment seems to be there, the staff told us it couldnt be installed completely . The staff is great but the facilities, specially the rooms deserve more love. The room carpet is very rundown. Also the room numbers should be engraved and not glued on the key of a 5 star hotel. The breakfast is good but could also be better. I leave some photos to show what i said. Overall it deserves better care for its history and charm.

Amazing building itself, great calm place around, good restaurant (expensive but not bad). Room - like in 2 stars hotel, no wifi even in restaurant, very noisy - we could not fall in sleep well, bathroom must be renovated, view on walls from both windows. Bar - need to make more dark, but with light on the table, need to add calm, not annoing music to cover guests' conversations. We asked about professional photoshutting in the future for money and answer was very strange - no! It is not accectable. You can ask manager, but the answer will be - no. It is really strange, because the main value is a builbing inside and outside. It is Ad for the hotel and more clients.

Just to stay in the Palace and see all his magnificent worth te experience. The rooms need some refurbishing and the food for dinner can be better done. The personnel are great.