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Reviews from Guests

4.0/5

tripadvisor

913

Reviews

from real guests

660bennyj

5

/

5

We had a great experience of the hotel. Very friendly and helpful staff. Good breakfast, clean and nice in the room. There was no noise even though you live very centrally. Happy!

jairag2019

4

/

5

Apto c/calma king, very well served.Style friendly/attentive.Excellent cleaning, quiet.Outstanding morning caffe.So enters the street Taxi authorized,historic center. Do a lot of things to the pe.It has a good slope to the hotel. Advised taxi author.The entrance leaves to be desired, appearance does not match c/excellence of the hotel. Bring exchanged p/ taxi, they do not return the exchange👁

jasminebJ3910WY

2

/

5

I found mold in my hotel room towards the end of my stay. I had been coughing and sneezing my first couple of nights, and wasn't sure why. I thought maybe it was just the stuffiness of the room. On the third night I started looking around the room and found a ton of mold on the bathroom ceiling. I had not initially seen it, as I was moving in and out of my hotel often. I reported it to the hotel immediately. They went in there and cleaned it, but made it seem like the mold had just popped up yesterday because of humidity. That much mold had definitely been growing for some time. Even with the mold gone, I was still coughing. Prior to this stay, I had stayed in multiple other hotels and bnbs in Lisbon and had not experienced any of these symptoms. I was not offered another room, even though they claim that I was. The Shiadu team has yet to do anything about the mold situation, but offer me a 100 euro voucher and tell me that my health experience does not correlate with the mold I found, because I reported it towards the end of my stay. That is when I found it. I'm not sure how I can report something I don't know about. Other than that the hotel is super loud and you can hear every little noise. The rooms are also not that comfortable. The value of the stay really isn't worth it. Wouldn't recommend this.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi