Lisbon Serviced Apartments - Palacio Camoes

We liked - (1) apartment was very clean (2) good location near metro station, mini market and Time Out Lisbon food market, (3) large apartment, (4) good shower, (5) apartment 3C was quiet at night, (6) prompt communication from management We didn't like - (1) 3rd floor, lift not working. And (2) internal staircase. Not an issue for us but I think this apartment only suitable if you have good mobility Important to note - (1) lockers for luggage takes 2 Euro coin and (2) read your emails carefully as check in is a bit complicated. One temporary code to access the building first time, then check in at machine, which has QR code giving you one code for the building and a separate code for the apartment (3) type in the apartment code fast. If you are slow, it doesn't work

We arrived at 20:00 to the building and had to wait 30 min to get some one to answer us to get a code for the lift to go up to the flat, after we sent the management of the flat a mail with request for 3 beds for our 3 kids we found out that the flat is with 2 beds, when contacting the management they told us thats the set up of the flat and they claim they didnt get any email from us requesting 3 beds (they have answered to that email that 3 beds will be provided...), the support guy who answer the phone after many attempts to reach any one there told us he cant do anything and was not really care to help us, we had to get one of the kid to sleep on the floor. the flat is with sewage smell, dirty and with broken furnitures. we left the flat the next day after we didnt get any answers from the management and was refused to get any refund. STAY AWAY from this flat and property management they are scammers!!!

Situated adjacent to a funicular with shops and a supermarket nearby but close to the centre of Lisbon. Entrance is managed electronically but access went smoothly and the company are well organised. Whilst our apartment lacked a view it was comfortable and quite well equipped. We received daily cleaning which we hadn’t expected and an issue with a safe (caused by me) was resolved very quickly.