Sofitel Lisbon Liberdade

Wonderful experience we had in this hotel, which is very nice! But the cherry cake goes to the team: very friendly, attentive, we have never been treated so well and pleasant in a hotel, André and all the front desk staff were sensational! We are very grateful for all affection!

We stayed there for 3 nights and it was very pleasant. The rooms are nice and quiet, the breakfast excellent, the amenities are great too, with coffeemaker, minibar, slippers, chocolates at night, you name it. Bot what stands out is staff. Everybody is very helpful and polite and ready to help. Special thanks are due to our lovely receptionist Victoria who helped us to choose the right room, explained many things about the city and booked a great nearby restaurant for an excellent dinner. This treatment does call for coming back! Thanks a lot!

Staff was genuinely friendly and helpful from the moment we arrived. Got upgraded at check-in, which was a nice surprise. Rooms were clean and the location is hard to beat — walkable to just about everything. The only issue was the A/C. Had it set to 12.5°C and the room was still pushing 76°F. Maintenance came up to look at it and said everything was fine, which was not exactly the answer I was hoping for. Ended up just opening the window, which honestly worked out — Lisbon has beautiful cool nights and that solved the problem better than any HVAC unit would have. Breakfast is a C. Would have been worse but they saved themselves with fresh squeezed orange juice and French press coffee. Everything else on the spread was forgettable. Would stay again. Just maybe not in peak summer if you run hot.