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Reviews from Guests

4.0/5

tripadvisor

747

Reviews

from real guests

Tourist28871840105

2

/

5

Good day, I am a resident of the high Santa Catarina for about 20 years houses in front of the hotel , I have always attended both the pool and bar / restaurant service since this exists even in its early days still solplay , I have always been good customer from behavior to daily billing whenever I came to the hotel , however today the excellent afternoon Tânia Costa deprived us from going to the pool , I found a lack of consideration when I am in this precise moment to lunch and the pool is empty , the situation becomes unpleasant when you are a regular customer and treat us in an unpleasant way attentively Bernardo Silva

Marteno

3

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5

Good residence. Common areas better than the room: spacious lounge partially usable due to construction (with only one of two elevators working), spacious and pleasant breakfast area with an adequate buffet, although the quality of the offerings was mediocre (something we Italians often encounter). The outdoor area with the pool is beautiful, and the indoor pool space is very pleasant. The room was adequate but characterized by a bad smell; the bathroom is completely inadequate because it is "old" and without a window; I finally appreciated the comfort of the mattress. The area seemed a bit out of the way to me.

Navigate54132934427

4

/

5

I stayed at the MS Aparthotel for 3 weeks and overall I would give it a 7/10. There were definitely some things I liked and some things I feel the hotel could improve on. Starting with the negatives: the furniture throughout the hotel feels old and outdated and honestly should have been replaced a long time ago. I also was not a fan of the mattress. It was very firm and uncomfortable for my liking, and I personally don’t like when hotels push two twin beds together to create a king bed because it just doesn’t feel the same as a real king-size mattress. Another major issue during my stay was the elevator situation. Only 1 elevator was working the entire 3 weeks I was there, which was frustrating and honestly unacceptable for a hotel this size. During peak hours it could take a very long time for the elevator to arrive, and many times it was already full, forcing me to take the stairs. Now for the positives — The staff was absolutely amazing. Everyone from the front desk staff to housekeeping and the restaurant employees were friendly, professional, and always quick to help with anything I needed. The rooms are HUGE. My room was larger than my one-bedroom apartment back home in the United States. I loved having a full kitchen with an oven, microwave, full refrigerator/freezer, and all the cookware, dishes, pots, and pans needed for longer stays. The hotel amenities were also excellent. The gym was fully equipped with free weights and a large selection of cardio equipment. There are also two large swimming pools and a very good on-site restaurant with quality food. Breakfast every morning was another highlight. They offered fresh squeezed orange juice, an omelet station, fresh fruit, coffee, and a solid breakfast selection overall. The location was also perfect for me. The hotel is approximately 20 minutes from Lisbon, 30 minutes from Sintra, 20 minutes from Cascais, and only about 10 minutes from the beach. Free parking was a huge bonus as well, especially considering many hotels in Lisbon charge expensive nightly parking fees. Overall, I think this hotel is ideal for long stays, families, or travelers who want to stay outside the crowded and congested areas of Lisbon while still being close enough to easily visit the city and surrounding areas. While there are definitely areas the hotel could improve, I still had a very enjoyable stay overall.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi