Centro

I stayed at the Hotel do Centro for three weeks via a Jet2 package holiday. On arrival, and throughout my stay, all of the staff at this hotel were really nice and friendly, always saying hello or good morning, with one member of staff even welcoming me in the morning by name. The cleaning staff do a wonderful job with the room cleaned and towels changed every day of my stay. Again the staff at breakfast were also friendly with a morning, Bom Dia. The room itself was basic but with a comfortable bed and air conditioning. The shower was powerful with instant hot water. What I liked best, having stayed in Funchal five times previously, was how quiet it was at night compared to every other place I have stayed. With regards to things that could improved: 1) there is only a single power socket in the room. Thankfully, I had read reviews before staying and took my own trailing socket with me which meant no issue. 2) no kettle or coffee making facility in room. In all the hotels I have ever stayed, ie hundreds, this is the first time there has been no kettle. As someone who drinks several cups of coffee per day, I had to regularly go out for a coffee which ended up more expensive than it should have been. Come on Hotel do Centro, a kettle should be a minimum requirement!!! 3) it was suggested during my stay that I would need to move room part-way through my stay. This was unacceptable but thankfully resolved without the need to move. 4) the breakfast is almost exactly the same every day. When staying a few days, or perhaps even a week, this may be fine but three weeks of the same cheese slices, same processed meat, etc. got very boring. Would I stay here again? Absolutely, yes but I would be wanting a kettle next time.

This hotel is 30 years old and needs modernising! WiFi poor, one plug in room. Air con not working when we arrived but reception did not tell us or give any indication of when it would be fixed! Had to ask for a fan and glasses for water! No kettle or any water provided! Breakfast very poor, cheese and salami at its cheapest, but there was porridge there! No toaster or microwave! Had to walk to sister hotel two mins away for evening meal! Don’t bother very poor! We only ate there twice and went out into town for the rest of our stay! Even though it’s very central it’s noisy at night! Do not recommend you stay at this hotel!

Awful service and reception, booking system doesn't work. We booked on line , arrived and they had triple booked our room ,we were met with ,we are full ,the woman at reception was shouting at us to move on ,she refused to give my money back which was paid in full and didn't care ,our bolt driver got out to help and she was shouting at him as well . Shocking service .