I've stayed in this hotel in it's previous guise (Hotel do Carmo) many times over the years and was a little nervous about going back after the revamp with all the changes.
I shouldn't have been.
On arrival there was a little mistake with the room allocation, but this was very quickly resolved and the room type I'd booked was quickly sorted after multiple apologies and after that everything was perfect.
Yes, the hotel has lost the 60s charm it previously had, but the same amazing, friendly staff who have greeted me with a beaming smile over the years are still there just as welcoming and friendly as ever. The quality of service and cleanliness is just as good, if not better and the one thing that let them down, air conditioning has now arrived.
I'll definitely be back again on my next visit
