Four Views Monumental

Nice hotel but with an ageing overall decor (a renovation is planned in a few weeks a priori) The rooms are comfortable, the ocean view amazing! Both pools were open but there was little courage to go Les +: free parking, 30 minutes from the city center on foot, and in the center of the island for all visits The -: bad wifi, breakfast without any change for 3 days and of average quality (all pastries, cakes and breads are industrial), and the staff who clears is very very noisy when he piles dishes and cutlery on the rolling trays.

This is our second time in Madeira but first time in this hotel. The location is excellent a 30 min walk into Funchal and 2 min walk from location restaurants, shops and bars. The hotel is huge. The room was clean and was kept clean throughout our week stay.

Great location for visiting Funchal but the hotel did not have all the amenities offered, e.g. the gym was next door in the shopping mall and had a strict access policy. I forgot to take a towel so they would not let me in. There were no instructions in the hotel room about how to access the gym either which would have been helpful. It wasn't open until 9am - not very good if trying to get a gym session in before breakfast finished at 10.30am. The breakfast buffet was adequate, but if you were not there by 9.30am, items had run out and not replaced even though breakfast was supposed to be until 10.30am. I asked one day for a banana, and they did not have any good ones, only damaged ones available. My husband said the toasting bread was poor quality as well as the “butter” or some sort of spread. The Wi-Fi was poor, and they asked for a 50 euros deposit for a Wi-Fi router for our room, which also didn't work, so we returned it and got our money back. The Wi-Fi was on and off most of the holiday. There was no iron and board allowed in the room, instead quite a trek to an ironing room in another part of the hotel, via reception. Who wants to show everyone their ironing in reception? On the day we wanted fresh towels, we were advised to leave them on the floor. We went out on a trip at 8.30am, and when we got back at 6pm, the towels were still there so we had to phone reception to bring clean ones. The pool bar was good, and I liked the indoor pool which was nice and quiet, although there seemed to limited spa services offered as no one was around.