Pensao Residencial Mirasol

You can't sleep in two for 9 days in a sofa bed that's tight and hard as a bench

Super welcoming environment. Space with a few years, but well cared for and clean. Extreme sympathy from the owner and the son. They got to the point of letting me park the car in your private garage.

I was in Funchal with a group and related coordinator of a “known” travel organization. We stayed in the apartments made available by Mr.Umberto and family, who only apparently showed kindness... A reservation has been made for 11 people on two apartments with accommodation in 5 rooms + living room and the possibility of using the two kitchens, to avoid always dining in the premises but especially to take advantage of appliances supplied in the kitchen fridge, microwave, washing machine etc. This is because it was a trekking trip, (therefore of great comfort to use a kitchen to be free to organize yourself at best, and be autonomous and practical)! None of that! Upon arrival we were told that the kitchens were UNWORKABLE due to water loss of a previous group. Obviously without any notice and unchanged costs! To compensate for this sudden and serious lack, the breakfast room of the Mirasol pension was made available (1 minute away) providing a miserable and monotonous breakfast, with poor food and discomfort of morning travel in the only time slot (7-7.40). The total disappointment was to discover by chance that the door of the kitchen locked, opened with one of the keys of the bunch and ‘did NOT believe our eyes brand new kitchen fully functional with all appliances supplied and working! No loss, of any kind (except our patience 😡) But all right folks, we avoided any discussion with Mr. Umberto, who speaks excellent Italian and is apparently friendly and nice but really should DO TRAINING ON HONESTY! Dishonest person and overall NOT PROFESSIONAL! Not recommended!!! 👎🏼🚫😤