Pestana Village

A very beautiful tropical garden with the pool. On the other hand, upon arrival, the welcome was very brief with no explanation about how the hotel works, notably the fact of being on half-board and being able to go to the other restaurants at no extra cost instead of being at the buffet with raw vegetables mostly from cans. Pigeons invite themselves into the buffet room. Drinks not included also include water; that was a surprise the 1st evening at €4.5 for 75cl of filtered water. If you don't order a drink, they take away your glasses, then finally you ask, so they serve you a free glass of warm tap water. Our room was above the kitchens with noise until 11 p.m. and starting from 4 a.m. Fortunately, Sofia was able to find us a solution; she is a very kind person who did everything to help us with the room change, which is not the case for other hostesses. It would be welcome to have an air-conditioned space because the rooms are only equipped with ceiling fans.

We had such a wonderful time at Pestana Village Hotel in Madeira! The grounds and lush gardens are beautiful, creating a relaxing, tropical atmosphere right from the moment you arrive. The staff were friendly, welcoming, and always ready to help with a smile. The facilities and rooms were excellent, making our entire trip smooth and enjoyable. ​One of the absolute highlights of our stay was the outdoor aqua gym in the swimming pool! It was so energetic, hilarious, and thoroughly entertaining—the instructor kept everyone laughing while giving us a fantastic workout under the sun. It added such a fun, upbeat vibe to the pool area! ​Highly recommended to anyone looking for a great balance of relaxation and fun. We would definitely stay here again!

A very nice hotel (village character, small houses, no large block), with a beautiful and lovingly maintained tropical garden where you can simply place your lounge chair. It far exceeded our expectations. A quiet ambiance - just right for a vacation. Very nice, friendly staff (reception, restaurant, also room service) and entertainment staff who give you tips for the area and offer daily changing activities like yoga or aqua fit, table tennis, etc. - great if you don't want to go on a big mountain tour; you can relax perfectly here. Very nice rooms with space and a beautiful balcony, very good beds, space in the bathroom, very clean. The food is very varied, fresh, and everything is visually beautiful and very decoratively arranged; a great opportunity to be able to eat outside next to the garden and the pool without loud music - how nice. But there is also the possibility to eat right next to the live music (every evening there is different live music for a cozy wind-down that also entices you to dance) and to get into a party mood. There are various possibilities. The pool has a nice size where you can actually swim and a sauna for relaxing. We were completely satisfied. Great hotel. Please do not change anything about the style !!! THANK YOU.