Paraiso Dourado

Again a new stay in Paradise undoubtedly always a place to choose there may be many more other places that are much better but without a doubt Paradise manages to overcome with simplicity, with the sympathy in the reception by Mrs Graça and by Sofia who welcome us and help in everything always trying to find solutions to everyone too, and a place that as it is used to say the second house undoubtedly have come here since May 2025 I became a customer of the house and without a doubt from there to here the place to choose and Paradise with everything we need with a convenience 5 stars normal to be and if you find this place always full because all the families who are looking for it has everything they need , gym , spa , squash field, pool , and a reception with very good . Above all always with affordable prices and very good compensates huge being here always back

2 experience was in May 2025 until the date I became my home customer an experience to repeat I returned in June 2025 in February 2026 and in April 2026 and will be back next month ! An experience always repeating a cosy place , super friendly service and willing to everything 5 stars , nothing pointing to the super super comfortable super good gives the feeling of home ! to date without any mistake to comment everything very good as it is used to always say faithful to the house and I will be up when God allows

Despite the good location, the experience of the stay was extremely disappointing and left me with a feeling of insecurity and discomfort. Right upon arrival we realized that the apartment did not include basic things: there were no garbage bags, toilet paper was only provided on request and did not want to change the bath towels before the 4th day. In the kitchen, there was not even a toaster, nor dish soap. There's a dishwasher and laundry machine, but no detergent to use them. All furniture needs to be replaced and kitchen utensils are in a bad state — rust knives and other broken utensils that require immediate replacement. Things got worse when we found two cockroaches in the room. During the stay, a group of about 20 people arrived, which turned out to be extremely noisy: they placed columns with loud music, did karaoke in the pool and left beer bottles everywhere. The pool area was already poorly cared for (with many beats on the floor), but it was even more degraded. When complaining at the Welcoming, the answer was that we weren’t the only ones complaining, but that the situation was “authorized by the management.” Does management authorize such disrespect to other guests? The result was an uncomfortable, noisy stay and nothing relaxing. I felt insecure on site and completely undervalued as a customer. Based on this experience, I do not recommend the Golden Paradise to those looking for rest and quality in Porto Santo.