Quinta Penha de Franca Mar

Pool closes at 7pm no exceptions..must leave pool area

The employees were rude, neither friendly nor helpful. We had the unfortunate coincidence of our stay being at the same time as a wedding and no one warned us about the noise or offered us solutions. The staff wanted to get rid of it and immediately told us to write in the complaints book.

During our stay, on the night of September 12th, the hotel hosted a wedding. This event caused noise until 1 am. Besides the fact that the party took place in the restaurant that was immediately next to our room. We cannot enjoy the tranquility expected when booking a 4-star hotel stay. When we tried to find a solution with the reception, they were rude and immediately suggested the complaints book.