Riu Palace Madeira

Only been in hotel 3 days of a 12 day stay. Staff are excellent. Shout out to David and Luisanna on reception helped me organise a taxi and restaurant reservation for our anniversary meal and a bottle of fizz delivered to room to help start the evening off right. Food excellent and staff very attentive. Bar staff excellent. Special lady in the restaurant always singing obviously happy in her work and brightens the morning with her song. Also no sun bed wars.

Love the hotel but not in September. The pool is freezing! They apparently do not put the heater on until October even though the nights are cool now. The hotel is busy and there are 4 people in the pool. The rest of the hotel is gorgeous.

Nice hotel, very clean. Very friendly staff, always smiling. Spacious room (ask for a room on the side opposite the restaurant if you are looking for absolute quiet). Regarding food: very good breakfast, decent lunch and dinner buffets.