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Reviews from Guests

4.0/5

tripadvisor

257

Reviews

from real guests

Suebdoo11

5

/

5

We stayed here for 3 nights and it was beautiful! Very relaxing and private and we loved waking up to the horses we could view from our patio. We enjoyed the sauna and the indoor and outdoor pools. The forest atmosphere was very calming and all the details were thought of.

niva785

2

/

5

We chose Furnas Lake because of the location, and that is indeed correct. The property is located in the middle of the forest, a few minutes from Furnas Lake. Misty mornings over the water, absolute silence in the evenings. Scenically one of the most beautiful spots we have seen on São Miguel. The villa itself is well laid out for two people and is quiet; you do not notice the neighbors at all. That is the second plus point. But that is where the plus points end. The houses have visibly aged. Especially in the bathroom: worn-out grout, old fixtures, surfaces with water stains. Not dirty, but tired. For the price range that is being charged here, clearly too little. The service was the real sticking point for us. Friendliness is not a given here. We reported a defective door and were brusquely dismissed, as if we were the problem. The request for tea at breakfast was received grumpily. For a property that markets itself as a retreat with concierge service, I simply expect more. Those who only want nature and can overlook the condition and tone will love the location. We would invest the money elsewhere next time; there are alternatives in Furnas at the same price.

Voyager29842293167

5

/

5

Fantastic experience in a fabulous space. Sleep and wake up in the middle of nature. The breakfast was a delight and the staff friendly and attentive, especially the lady who served breakfast (I don't remember namedela).

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi