Hotel Apartamentos Gaivota

The reception team were honestly the highlight they were absolutely amazing from start to finish. They helped me find places, anticipated every single one of my needs, and went above and beyond to give me the most wonderful birthday I could have ever asked for. 💛 They were so warm, friendly, and helpful even telling me and showing me things I never would have known about on my own. It was the kindest, most thoughtful service I have ever received from any hotel, anywhere. This is genuinely the best hotel I have ever stayed at in my life. You’ve set the bar so high from now on, this is the standard I’ll be expecting everywhere I go! I will definitely be coming back, and I cannot wait. Thank you for making my birthday so perfect!

Dear Gentle Reader, Close your eyes. Imagine you are staying in a €270 per night hotel that boasts a pool, spa, and gym. Imagine, upon check-in, your small party is informed of the requirement to RESERVE a time to use the pool (along with 4 others). You reserve a time: 5pm. As your appointed pool time approaches, you stop at the front desk to inquire where one may find a pool towel. Imagine, then, staff informing you towels are available to RENT whilst using the on-premises pool/sauna/gym. What you are imaging is the Hotel Gaivota.

This hotel is well located just a few minutes' walk from the old town and the port. The rooms are comfortable and very clean. In every room, there is a Nespresso coffee machine. The breakfast is excellent, with a wide selection at the buffet or by order. The administration and reception are competent and very friendly. If we return to Ponta Delgada, we will come back to stay here. Thank you to all the staff. Stephane and Barbara