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Reviews from Guests

4.0/5

tripadvisor

178

Reviews

from real guests

498josephinea

1

/

5

The whole hotel is in dire need of renovation, water is dripping from the ceiling, in the bathroom water is coming out of the wall from somewhere, the pictures on booking do not match reality at all, we had booked a deluxe room - it was a total disaster

tonyj512

1

/

5

I have stayed at this hotel many times over the past 15 years and posted a previous review about 7 years ago stating that of all the Hotels I had stayed over the world this had to ranked among the top 5. I recently visited and to e honest I wish I had not, I wish I had held on to the good memories of the place. During my previous stays the hotel was family run and was always very welcoming, even to the point if you arrived late the owner would keep the chef/cook in-house just incase you needed to eat, nothing was too much trouble and, there was always a welcoming Portuguese Cake and a miniature bottle of port in the room. Restaurant was always open serving great food and the breakfast was out of this world. This time it was totally different, there was no bar or restaurant open in the evening and it was only breakfast served, the Hotel is now company owned and all the previous refinements offered have ceased to exist, you now have no access to the lovely seating areas where you could relax in the evening. The external areas used to be lovingly looked after, now there is no one tending the grounds, the pool area looks terrible and dirty to say the least, see attached photographs - don't be fooled by the lush green grass displayed in the hotel photo. I think I will finish here - and I will savour the past memories however, I will be choosing an alternative hotel during my next visit to Sines.

shawnryanp

2

/

5

This hotel is way past its prime, although the staff were friendly, finding them was a chore in itself, the overall condition of this facility is extremely poor, roof leaks, decor shabby, grounds overgrown, shower sprays ever where except on you, drain backs up and Wi-Fi did not work for the fours days we stayed at this establishment, although we were promised each day that it would work in the morning. I cannot not see this place being open much longer without an extensive renovation.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi