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Reviews from Guests

3.0/5

tripadvisor

186

Reviews

from real guests

V2121MRnoelial

1

/

5

Very negative experience. The room does not have air conditioning. My fault for assuming that a 4-star hotel must have it. Impossible to sleep, extremely hot and a 135cm bed. We asked for a room change after the first night and they told us that in two days there would be rooms with air conditioning; we requested the change and today they told us no. Very mediocre breakfast. Pool lounge chairs are very old and dirty. A shame because at first glance everything looked very good.

NorthStar42246638131

1

/

5

Only the "Sympathy" and "Careful Answers" of those dealing with reservations. The images speak for themselves.

B821CIfernandop

1

/

5

Very unpleasant experience. We stayed the night of June 13 to 14, and upon waking, we found the bed full of ants. After mentioning it at the reception and trying to blame us for bringing food to the room (which is completely false), they told us it was a country hotel and that it was normal to have ants. This is a 4-star hotel for which we paid 135 euros, and that response is unacceptable. We filed a complaint, and of course, they have ignored us. A shame. Of course, a hotel not to return to, despite the location and the spectacular views.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi