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Reviews from Guests

2.0/5

tripadvisor

23

Reviews

from real guests

120andrasj

1

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5

Participated in a brass band festival in Pitesti between 10-14 of August, 2017 with my band. My boys/girls (35 people in total!) and myself got assigned this hotel. 35 people, spread out in 2 bed per rooms on floors 4 and 5. The pros: The hotel is right in the heart of the city with pedestrian areas and shopping malls within spitting distance. The majority of the receptionist ladies are angels, bless their hearts for their efforts and professionalism. Their English is commendable, compared to the rest of that part of the country (basically nonexistent), and one of them was actually pretty good at it, to my big surprise. That would be all the good about this place. The cons: Wi-fi is only available on ground level, around the lobby and reception desk. Absolutely nothing in any of the rooms. The building is an absolute eyesore. Full concrete, no colours, fort-like, looking like a prison block. The air-cons were out of order in almost every one of our rooms, room temperatures soaring above 30C during every single day by the evening (being a hot summer), making sleeping virtually impossible. We literally "survived" 4 nights on 2 hours of drifting in-and-out-of-sleep per day. UNBELIEVABLY hot rooms. Windows, being bottom-hung only open to a narrow crack, they don't help at all, apart from letting the city's noise in. I personally mentioned the air-con situation to the receptionist immediately (evening of the 10th, right after arrival), got a promise that work is already undergoing. 35 of my people kept mentioning it throughout our entire stay, ABOLUTELY NONE of the air-cons got fixed before our departure (5 day stay!). The nights were insufferable in the hot rooms. Shocking negligence from their part. Then it gets worse (!): On day 2, the 11th of August, we lose electric power in more than half the rooms, including my own. Refrigerators with our food and drinks melt down, air-extraction in the toilet ceases to work, lights go out, no power in wall sockets. Phone charging becomes a struggle, as we constantly run around among each other's rooms to find a working wall socket for tablets, laptops, phones, cameras, etc. I personally reported the lack of power at the reception multiple times starting at around 10AM, Saturday morning, got the usual "we are working on it" shake-off lines. ABSOLUTELY NOTHING HAPPENED until Sunday afternoon (!!!), when an electrician-looking man showed up fixed power to SOME of the rooms (had a few rooms with working light but out-of-order wall sockets or the other way around). My room, along with many other's, still completely powerless, meaning that I was actually forced to go about doing business on the toilet in total darkness, using my mobile phone's flashlight to see what's what. Showering, brushing my teeth, shaving, getting dressed and everything else went on in this fashion for 3 days (!!!). When my mobile battery ran flat, scrambled my friends with working wall plugs in their rooms to charge my mobile, obviously not having ANY kind of light until the charge completed. After repeatedly asking the reception to deal with the situation all Sunday and electricity having been out for more that 36 hours by the evening, I requested to be moved to another room with electricity and working air conditioning, only to be told that it is NOT POSSIBLE, for reasons beyond my understanding. Simply could not get another room. I could not believe my ears. Never in my 37 years of life have I seen anything even close to this kind of treatment. I was besides myself with rage. This level of humiliation is simply unknown to Europe these days. My band and I left as soon as we could, at 3.30AM Monday morning, 14th of August. Electricity was STILL OUT in many of our rooms at the time of our leaving. That is more or less 48 hours of business in the bathroom, shaving, showering, dressing/undressing before/after our concerts and gigs, packing/unpacking IN COMPLETE DARKNESS. ABSOLUTELY, COMPLETELY, UTTERLY UNACCEPTABLE place, avoid it like the plague, people. I still can't believe that places like this exist and survive to this day. I am positive that a hotel with these conditions could and should be shut down. It can simply not be doing business legally. Shame on you, management of Hotel Muntenia, Pitesti!

serkanndd

3

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5

The location of the hotel is the nicest in the city. It is in the very centre of the city . But the building is very old . It was made in the Cavusesku term . It has a lot of floors but it doesn't have a lot of single rooms . The breakfast is ok and there is a live music in the evenings on weekends. The rooms are modernised one or two years ago. The reception works 24 hours a day and they can help you in German and English . It is good for a couple of days but I am not sure if you stay for a week.

375radua

1

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5

Rooms are old, dirty and smell from dampness or smoking. The carpet its dirty. Bed it was the only good for 2 stars hotel, an average mattress. Restaurant with rest of bread even if it was breakfast with dirty tableclothes First day no hot water on the bath, no phone for reception, old TV. Price its overrated for conditions. Over all don't pick this except alternative its to sleep in car.

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