Aparthotel Alpin

We drove through Poiana Brașov. To the Hotel Alpin. In fact, the Hotel Alpin is just a legend now, because the reality has nothing more to do with what this hotel once was. I believe the 4-star category does not correspond to reality, as the hotel is unkempt and dirty. Cleaning is done arbitrarily, definitely not daily. Not to mention room service. You have to ask at the reception for someone to be sent to ensure at least a minimum of cleanliness. At the bar, you can wait up to an hour. The Alpin was once interesting. Now it is just a relic from the communist era, where you pay an unjustified price for the lack of service.

Cistour Agency highly recommends Alpin Resort Hotel Poiana Brașov for anyone looking for a relaxing mountain holiday in Romania. The hotel stands out for its comfortable rooms, excellent spa facilities, delicious breakfast, and professional, welcoming staff. Whether you’re planning a romantic getaway, a family vacation, or a weekend in the mountains, Alpin Resort Hotel offers everything you need for a pleasant stay. Its location is ideal for exploring Poiana Brașov, visiting the beautiful city of Brașov, enjoying hiking trails in summer, or skiing during the winter season. As a travel agency specializing in Romania holidays, Transylvania tours, coach tours, and European travel, Cistour Agency recommends Alpin Resort Hotel to travelers looking for quality accommodation, excellent service, and a memorable mountain experience. We would gladly recommend this hotel to our clients and look forward to visiting again. Recommended by Cistour Agency – your trusted travel agency for Romania tours, holidays, and escorted travel across Europe.

I chose this accommodation through Booking because the listing advertised a Deluxe room with a balcony and mountain view under the Hotel Alpin name. Although Casa Alpin was also mentioned, the way the offer was presented led me to believe that it shared the same standards and 4-star classification. Upon arrival, however, I discovered that I was actually staying at Casa Alpin, a 3-star building, which is something I believe should be communicated much more clearly. The room itself was clean and decent, but the main reason I chose this option was the balcony and the mountain view. In reality, the mountain view was only partial, while the dominant view overlooked an untidy area filled with waste and abandoned items. Even though I stayed for only one night, it was enough to repeatedly observe people throwing various objects and garbage into that area. In addition, there was an unpleasant smell both on the balcony and in the room, most likely coming from that direction. Another disappointing aspect was the balcony itself, which was not furnished with a table and chairs. When booking a Deluxe room with a balcony, one expects to be able to enjoy that space and the view, rather than having it exist only as a feature mentioned in the description. What disappointed me most was not the room itself, but the difference between the expectations created by the listing and the reality upon arrival. I believe that information regarding the building’s classification and the actual nature of the view should be presented much more clearly. Unfortunately, the experience did not meet my expectations, and I do not intend to return.