Hotel Central

My recent stay at this hotel was a complete disaster. The beds were atrocious, as if they were relics from the Middle Ages, hard and lumpy, making it impossible to get any decent sleep. I am writing this review two weeks after my stay at Hotel Central in Timișoara, and I still have excruciating back pain from the bed springs going into my spine. The air conditioning unit chirped incessantly like a deranged cricket, driving me insane throughout the night. Additionally, every 5 minutes it would make a sound that resembled a plane crashing, making it impossible to sleep. Adding to the inhumane living space, the toilet had a pipe with a hole in it, causing a mini explosion every time it was flushed, spraying the bathroom floor with disgusting water. Adding to the misery, the walls were so thin that I could hear every word of my neighbors' conversations (and unfortunately bowel movements too…) and every footstep in the hallway. To top it all off, the hotel staff’s behavior was unacceptable. We arrived at Hotel Central at 6pm, and were told we would not have to pay parking until 9am the next morning. However, at 8:20 when we left the hotel, we found a parking ticket on our car’s windshield. After complaining to the receptionist that his colleague had provided us with faulty information, the receptionist proceeded to tell us that it was none of his business, and our fault for not fact checking his colleague. We attempted to contact a manager numerous times and never got a response. Absolutely unacceptable. The two star rating is far too generous. The stay was an absolute nightmare, and I wouldn't wish a stay here on my worst enemy. Avoid this place at all costs!

It’s a shame to greet visitors of central Timișoara with such a hotel. Beds were very uncomfortable, toilet was leaking, AC was making chirping sounds. At check in, we were told by the receptionist that parking is free until 9:00 AM the next day. In the morning, at 8:15 AM we found a parking ticket on the windshield. In fact, all the hotel guest cars were fined since the city was requiring paid parking starting 8:00 AM. When asked to talk to a manager, I was given an email address, on which no one answered to my complaints. Terrible customer service, terrible experience.

The hotel is very centrally located, just a few steps from the pedestrian zone, where we visited the wonderful Christmas market during Advent. The rooms are a little dated and still have a certain Eastern Bloc charm. However, they are adequately sized, the bed was a little soft and the mini fridge was unplugged in the room. I couldn't have found a free socket for it even if I had tried my best. When I wanted to go to breakfast, a large group was taking up the entire dining room, but 30 minutes later I was able to grab something from the somewhat limited selection. There are a few parking spaces in front of the door, but they are quite popular at peak times. The hotel was OK for a short stay, especially because of the location.