Renaissance Moscow

Checked in at 14:00, time is 15:30, no towels brought! We're going to events, we're not going to shower, because there are no towels in the room! When the towels are available, the staff says "probably today"! After telling them you're having events and you checked in an hour and a half ago, they're still hammering! Do not apologize , do not try to solve this issue!! What disgusting staff and attitudes towards people!!!!!!! We turned a blind eye to the fact that the staff don't even try to smile, but just with disgruntled faces standing

Wanted to leave the suitcase for a few hours, check out already had to before the suitcase left refused several times, incomprehensible and misunderstood excuses -Employee Samat, thank you for spoiling the mood, the interaction was very unpleasant. After that, she approached the girl at the reception, not a second passed, not a single question, as the suitcase had already been taken. Hotel , which has seen the views, but everything necessary is there and the location is convenient. The air conditioning is humming so you can't hear each other, sleeping is impossible. It'll do for a couple of nights.

Not a bad hotel for its price. Of course, he's been in need of cosmetic repairs for a while. In 2025, he stayed here 2 times and both times, judging by the feedback of other guests, I still got lucky with the number :) Even though all the fixtures are already covered in shards of time, I found no noticeable defects. The only discomfort was the fragrant carpeting in the room, which, judging by the smell, outlasted all the general secretaries. The additional amenities in the room are fine. Tooth kit, shower gel, shampoo, bathrobe, slippers were all available. The only problem was the TV. I never caught the principle of its inclusion the first time or the second time. Breakfasts are really very good and varied. Variety may well pull as much as 5*, except for the absence of red fish. Few people pay attention, but the hotel operates a very good gym with lots of exercise equipment. There is a full spa centre with a swimming pool, which of course you are unlikely to get to, as it only works by appointment, which is severely limited. This fact needs to be further highlighted on the hotel's website, as many guests really rely very much on the spa, but they are unlikely to get into it if they come for example for 24 hours. Azimuth has every opportunity to develop, given the location of the hotel and its infrastructure. However, the number stock already requires an early update.