review-bg-image

Reviews from Guests

4.0/5

tripadvisor

3,978

Reviews

from real guests

Drew887

5

/

5

The only issue we had when we were staying there was the water would cut off while in the shower. It would cut off for about 30 seconds. This happened several times while showering in the morning or late afternoon. It wasn't a big enough deal to complain about to the front desk, but I did let them know when checking out. We were in the Ocean View Royal suite in the main part of the resort room 520. The only other issue we had was the casino lost power on Friday the 24th. I don't think that was the resort’s fault. They did get it fixed very quickly. The casino had sports betting, slots, and table games. The rest of the resort was fantastic. Our room was huge and it had 1.5 baths. The cleaning staff did a great job. I thought the property was clean and all the employees were super nice and always willing to help. We had the breakfast buffet every day, which was nice as well. They had an omelet, pancake, and waffle station which was cooked fresh in front of you. They also had several other options on the buffet. The food at the restaurants wasn’t great, but we rented a car and ate at several restaurants off the property (just down the street). We ate the property twice. One day we had pizza and the other time we ate at the Sushi bar. Food wasn’t great but that’s been our experience at other properties throughout the Caribbean. That’s why we rent a car. We went to the Caribbean for sun and relaxation which is what we got. The beach was clean and the sand got hot. There was seaweed, but I got in the water everyday but once. The seaweed isn’t the resort’s fault. They did come around 2-3 times a day and cleaned it up. I do recommend taking a trip to Nevis. It was awesome as well. The grocery store (Ram’s) across the street was perfect for grabbing supplies. You literally crossed the street and there it was. I would definitely return to this property. It was my wife's birthday while we were there. I let them know ahead of time. They really went of of the way by decorating the bedroom and drawing us a bath. It was perfect. I got the "Wrecked in St Kitts package" when booking the room on the Marriott website. Well worth it. We had a great time.

EdieW_13

1

/

5

As the mother of the groom, I dreamed of my son's wedding day for years. Unfortunately, the wedding coordination at the St. Kitts Marriott Resort & Royal Beach Casino was one of the biggest disappointments of our lives. Our families traveled from all over the world to celebrate this once-in-a-lifetime event. Instead, guests were left standing outside in the heat until the bride's mother and I insisted the reception area be opened. During the ceremony, the officiant repeatedly blocked the photographer's view, leaving many of the professional photos and videos we paid for obstructed forever. The most disappointing part wasn't that mistakes happened—it's that after months of trying to resolve our concerns, no meaningful accountability or goodwill gesture was ever offered. We were simply told the resort had fulfilled its contractual obligations. You only get one wedding day. We can't get ours back.

Wander14161686956

5

/

5

Amazing stay. Everything was excellent especially the staff.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi