Ibis Bratislava Centrum

To say poor is little: hotel not up to the chain's standards (not the first time I've stayed at an ibis). Photos of the lobby and rooms do not make the conditions pitiful. Apart from the hotel's strategic location, the rest is all to be erased and forgotten. Dirty rooms as well as the lobby, bathrooms to be redone and bordering on decency. Breakfast very poor and they even charge: there is no variety of food and everything very counted and of poor quality. Sunday breakfast ends at 11am but by 9.30am it was almost all over, even jam. I WOULD NOT RECOMMEND IT!!!

The hotel is in a great location, close to the old town, the cathedral, the castle and the UFO bridge and bus terminus. Courteous staff. Overall clean. The flaws found are: I asked for 2 extra towels from the first day never arrived. There is no basket in the room, except the bathroom, nor a mini fridge, nor disposable courtesy slippers. I asked on arrival, about 11:30 pm, for water at the bar but they only had other drinks and also it would be appropriate to create a smoking area not at the entrance of the hotel but in a less annoying area, every time those who enter or leave or wait for a taxi is forced to suffer passive smoke from others. Last thing, resolved, the water from the shower at first appeared orange.( It was made present personally).

Bad experience. The room very cold and dirty. I had four horrible days that I will always remember. All I'm saying is that there is one old towel per person in the room. I understand that the hotel may close for renovation next January but this does not justify the bad service of an Accor group hotel. I'm an old Accor group client and I just deleted my site.