Hotel Palace

Location is great, the best part of my trip. Great starting point to hike. The rooms are fine. Customer service is poor, I rarely experienced smiling faces, especially from nurses providing procedures. They looked like being bothered by me. The rules are not logical. It is forbidden to visit a fitness center during a day, only since 4pm. The pool (very small) has been covered after 4pm, not usable. The food not great.

Good location in a center of High Tatra´s . All services are equal to a standard 3* hotel. Wellness center and swimming pool are located in next building ( hotel Branisko), necessary to pass by outdoor way - specially in winter time not comfortable.