Grand Boutique Hotel Sergijo

Staff very nice but very poorly managed hotel. Rooms not clean, especially the bathroom was not cleaned, full trash can from the previous tenant, glasses dirty. It is simply a no-go!

Grand Hotel, Piešťany. Stay from November 3–6, 2025. Two persons. A very disappointing experience at a property rated as 4 stars but not reflecting that standard at all. • Room never cleaned during three days, fridge switched off and full of mold. • Bathroom in terrible condition: limescale in the toilet, mold in the shower, small and impractical sink, unhygienic fittings. • Breakfast poor and of low quality; shockingly, coffee was charged as an extra despite being included. • Relaxation area with jacuzzi dirty and neglected. • Safe unstable and insecure, easily removable. In summary: neglected property, inadequate services, and quality far below expectations. The four-star rating is completely unjustified.

Average score on Google Feedback not confirmed 3,6 411 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other sites Tripadvisor 3.5/5 · 223 reviews Google does not check reviews from other travel sites. To read the guidelines for publishing reviews, please visit the relevant website. Feedback Finding reviews Jevgenij Krus 1 out of 5 just in the Google service The hotel manager, who offers work to women from Ukraine, allows himself to be brazen, swear and lash out without choosing expressions. In the European Union, much attention is paid to combating mobbing and psychological violence in the workplace. After receiving numerous complaints from deceived employees who have been mobbed and harassed, as well as threatened, information is collected and action will be taken against an aggressive employer, in addition to all other violations of labour laws.