San Simon Resort

Positive experience for the room, they fulfilled our request for a sea view room with balcony at no extra cost, but the food is very poor and with little variety

Disastrous experience do not recommend this hotel to anyone but especially in winter season being clearly formulated for summer season. Also I got severe food poisoning because of New Year's Eve dinner and when the next morning I requested where was an open pharmacy they managed to make me go to a capdistria that of course was closed! Organization absolutely lacking listless as well as highly dangerous to health! Stay away from the buffet!!

Complete disappointment – do not recommend! We were misled and charged unexpected extra fees that were never mentioned before arrival. Once we got there, we were told we had to pay €25 per night for a 2-kilogram dog – which adds up to a significant amount for a week-long stay. In fact, the total charge for the dog alone amounted to one third of the total cost for two people. And what did we get in return? A dirty pillow covered in fur from another dog – completely unhygienic and unacceptable. To make things worse, despite paying such a huge amount for the dog, every single morning we had to explain to a different restaurant staff member that we were allowed to bring our dog to breakfast. The staff kept trying to prevent us from entering with our pet, even though the hotel rules — printed in the room leaflet — clearly state that dogs are allowed during breakfast with their owners. It’s ridiculous that the staff don’t even know the rules of the hotel they work in. The room itself was far from clean. The carpet was filthy, and the walls were stained and smudged, making the whole place feel neglected. This is absolutely not the standard promised in the description. But the biggest lie concerns the location and the so-called private beach. In reality, you have to walk a considerable distance under the scorching sun just to reach any beach at all. And to make matters worse – dogs are not allowed on the beach! It’s absurd: they charge a high pet fee, then prohibit you from taking your dog to the beach. To top it all off, both the receptionist and the manager were rude and completely unhelpful. They made no effort to explain or resolve anything, showing a total lack of professionalism and respect. We feel completely deceived. If you value honesty and basic standards – avoid this place at all costs. I will also be sharing this experience on Google and social media to make sure others are warned.