Premier ELICC

Apart from the reception staff who are all unfriendly and uninterested in helping guests, this is a very nice hotel. The room had a good size, so did the bathroom, and the sea views are wonderful. Clearly suited for a business trip as the room has enough power sockets, and a desk. Very good value for money.

This is such a beautiful hotel with stunning views, great services from Zizipho. But the ROOF OF THE RECEPTION AREA! Viewing it from top suites…HORRIBLE! That gravel looking thing just ruins the beautiful sea views, why don’t you at least put artificial grass, it’s green would look so much better gravel/tar road we’re seeing now. Every time I post my videos from the suites above, people always say “this view would be 10/10 without that grey roof showing down there! I try and avoid it, so much so that I’d even book room 1001, knowing very well that the door isn't working properly, it’s better views that seeing that grey roof in the morning!. Please do something about it!

I was honestly disappointed with the treatment I received from the lady named Nosibusiso Sidiki she had a very bad attitude towards me and couldn’t address me well when I asked why do I have to pay R200 to bring in my own champagne however she didn’t say anything to the lady she knew that was drinking Bernini, that was a very nepotistic behaviour, because she let the lady finish the 6 pack Bernini without saying anything about the R200 fee that had to be paid which was also not mentioned in the T’s and C’s. I didn’t have a problem with paying the fee however the way she addressed me was very unprofessional and rude, everyone was very kind but her. I’m highly disappointed about the nepotism