Dersley Manor

We paid for our December stay upfront in September. On arrival the place was closed up and not operational. Johan did not inform us of any change of ownership or sale of the business. We have been unsuccessful in getting any form of refund.

The staff were very pleasant & tried hard. When we checked in they advised that they only had “house wine” but that it hadn’t been delivered suggesting that we go to a nearby Tops to purchase our own. The room was shabby, the bathroom door didn’t close & the shower malfunctioned. The swimming pool which we overlooked was green & clearly not working. Breakfast had a choice of 2 cereals before a cooked breakfast- no fruit yoghurt or any other alternative. When we asked for butter for our toast we were told that they had no butter - although a funny looking small dish was presented as we finished breakfast.

Hi Johan I have stayed at Dersley Manor before but I will not be back. No hot water last night. I did not take breakfast and was not even offered a takeaway breakfast but yet I was still charged the full price... R990! That is really expensive. You advertise DSTV with 52 channels but yet you only have YouTube with a frustratingly slow connection & a remote that works intermittently.  No coffee in the room. I had to send your guy around last night in search of this. Your lady this morning is really unfriendly and cannot work the POS device. I could not get an invoice. I need to claim this as a project expense.