Eco Park Lodge

Definitely not a 4-star establishment anymore. Tired and in need of some TLC. Staff disinterested (except for the lady attending in the breakfast room, she was polite and friendly). Things didn’t work properly, run down. Could hear the highway traffic through closed windows and drawn curtains, so take earplugs if you consider staying here (they should come complimentary in the rooms). The barn door bathroom door also didn’t close flush to the wall and creaked when sliding it (which may be an issue if you have a noise or smell sensitive companion in the room). Note the breakfast room is upstairs. No one helped with luggage, not a problem for us, but kind of expected to have this service offered at a 4 star rated establishment for those who may need it. There is secure parking and it’s in a residential suburb close to lots of malls and eating options. Fairly easy access to the highway too. So not all bad. Just don’t expect 4 star, be capable of walking up stairs and take earplugs.

The hotel is situated in a very secure environment. However its perfect for those with self driven cars. Alternatively Uber and Private Taxi are also okay to shuttle between Lodge and nearest shopping mall .

Hotel does not deserve a 4 star rating. No staff in attendance at reception to check in. Had to go and look for staff. No lift to higher floor- only stairs and had to ask the person checking me in at reception to help me with my luggage. Air conditioning in room didn’t work and when I requested to move rooms I was told that they could only offer a downgrade to a poky hot room. Could not offer the same or upgraded room as the hotel was apparently fully booked even though it showed availability on various booking sites. I informed that I am not prepared to stay in the property without working air-conditioning (around 32 degrees Celsius) and that I would rather move to another hotel since I booked and paid for an air conditioned room. Refused to reverse charges on my credit card with the excuse that they can only process a refund at the end of the month.