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Reviews from Guests

4.0/5

tripadvisor

11

Reviews

from real guests

Monisha_12

4

/

5

Absolutely stunning - home away from home. I read previous reviews about housekeeping - but there were no issues. We were pleasantly surprised at how neat and cosy the apartment was - will definitely book again.

122atishr

5

/

5

Superb service by Gloria & Keith. Accommodation definitely value for money. Rooms are upmarket with trendy finishings. Very clean and Well maintained. Estate is well maintained and offered serenity and safety.

Tammidr

1

/

5

Great location great apartment layouts but the service was oh my Gosh!!!! Let's just say MAYBE housekeeping had a bad 6 days. We had no toilet paper, saucepans not cleaned properly bedding not changed for 5 nights dirty towels just folded over and placed back on rack shower mat just turned over to cover dirty area. Rooms not hoovered for 5 nights toilets not cleaned I could go on... I Made my complaint whilst there & as soon as I left and after escalating issue with my Credit card company only then did I get a result. Glad I had NOT booked through agent as I wouldn't have got part refund. its a pity they have such gorgeous apartments but I'll never stay with them again because if the treatment I received during my complaint procedure. I feel that process needs to be improved. I received profuse apologies but after parting with so much money an apology and proposal of discount on NEXT stay wasn't good enough what if I don't travel there for 10years?

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi