Shumba Valley Lodge

We need electric blankets and microwaves in the rooms please.

Since we travel a lot, for my wife and I, Shumba Valley was a pretty "Ok" establishment with a humble young man to welcome you. ¶ the room was clean; ¶ the bed was big and comfortable. Just be careful when you use their air conditioner, which leaks when you use it.

Well I thought i would send my complaint to the them directly but guess what their e-mail address bounces...fancy that. So below is the complaint. But after reading the reviews, I see you get standard reply and probably nothing after that. Good day I want to express my utter disappointment with your lodge. It was our friend's wedding anniversary, and we decided to help them celebrate by giving them a night away at your lodge because I had such a good experience there a few years back. They checked in on Saturday but the feedback was horrific. They were in number 132 - after requesting to be close to the pool and also being told the unit was close to the pool. Below is a list of what they experienced in their unit. · Beds were uncomfortable · Old blood on 1 pillow · Aircon did not work · Only 3 channels on TV · Shower window was very dirty · Bedside lamp was broken · Toilet not flushing properly · Loud music all night · Couldn't sleep at all · Shower only had 1 setting which was freezing cold I should have read the reviews before recommending your establishment to them....will not make that mistake again.