Town Lodge Roodepoort

Checked in late at the hotel. There is no room service or bottled water available. Furthermore there are no lifts, you have to carry your bags up the stairs and no porters available to assist. Fortunately the reception staff assisted. The room is decent. There toilet was dirty. There is no way of getting a hold of the hotel staff from the room. One has to physically go to reception desk. I would not be staying here again. The room also has a bad odour, as well as the pillows.

Checked in for one night ,bathroom had baby roaches crawling,waited 20min only for someone to bring doom. Ordered burger and chips and water, waited 35min no call to say it's done,went downstairs saw my order wrapped in foil and ready ,nobody called. Salad was a messy mush ,limp lettuce,over ripe soft tomatoes cut into 4. Mushy cucumber Only thing to edible was onions and olives,didn't touch the wet feta Beef Burger was over done and hard to eat,lots of fatty bits in the mince meat Chips was the only decent item on my plate. One night slept with closed suitcase as the lady that brought the doom told me not to unpack and left the doom in the room for me . She was friendly but damn if the staff says that!?? Went to shower and crawly again,I sprayed and killed myself . See photo Can't sleep as my room stinks of doom and I have indigestion from a over cooked burger with no fresh ingredients or salad . The tray was disgusting too the backing was peeling on one side -see photo ,should be thrown away and served to clients Do better ,this is basics !!!!/ Reception service on the telephone is shocking and the hotel is not full on a Monday night . Happy to check out crack if dawn

Unfortunately, my stay here was quite disappointing. The TV is extremely small — you can barely watch from the bed — and connecting a PS5 is impossible, which is frustrating after a long business day when you just want to unwind. There’s no proper room service; guests have to go downstairs to collect their food, and you’re handed your meal on a plate with no tray — even hospitals do better. There’s also no bottled water provided in the rooms, and the water available downstairs has a strange taste. The food itself is very dry n not tasty💔. For a business trip, I also expected basic amenities like a notebook and pen in the room, but there were none. Overall, it was a very disappointing experience.