Blue Diamond Boutique Hotel

From our very first communication, the staff were warm, professional, courteous, flexible and incredibly accommodating. Mark, Marcus, the lovely ladies at reception and every other staff member we encountered had a good attitude and a willingness to assist that really stood out and made our stay more pleasant. The pool area was lovely and well maintained. However, the rooms could benefit from some refreshing, particularly the carpets and bathroom areas. The open bathroom design and lack of soundproofing in both the bathroom and separate toilet limit privacy somewhat. There was also a slight lingering scent in the bathroom. Overall, a pleasant stay with excellent service and hospitality.

Value for money based on purchasing room at a special price, however if we had paid the regular price we would have been disappointed. Hotel undergoing renovations, we couldn't use the pool area/spa. We would have liked to have that information before we booked the room. Room was clean. Breakfast was great. Staff were friendly. Work on reception. The area was not tidy, the staff that received us and checked us in was not well presented (dress code). That could make a guest feel like they about to have a 2star experience.

We needed to stay nearby for a function. Great place to stay. Very nice rooms and lovely breakfast. Pool area looked fabulous and staff were incredibly helpful. Would we go back - definitely yes. Parking was also safe