Crane's Nest Guest House @ 212

need rooms and beautiful guesthouse. breakfast on time, clean rooms and friendly staff. located opposite a beautiful bird sanctuary Parking free internet free flowers in rooms coffe bar available and fridge with colddrinks

The place needs an upgrade. Everything is very old, and that makes everything terrible. The bed I was sleeping on was so painful, the reception lady hardly smiles and one feels like an unwanted person. The GM is trying hard but seems she is getting lemons and told to serve 100% orange juice. This place has no star , its below 1 star unfortunately. This place needs professional reception staff, professional chefs, waiters or waitresses. Your current set up is opposite of Hospitality. As a guest one needs to feel loved.

The gentleman Tshepo is such an asset to this guesthouse as he was ever willing to help and always smiling. My room at the front of the house was comfortable and larger than expected. However, due to the location one is awakened at 6am when staff were reporting for duty. The options for breakfast looked a little dismal with croissants and muffins individually wrapped in cling wrap, cereal placed in large glass bowls and the coffee maker slightly melted! The room looked very inviting overall but on closer inspection, the sheets are stained and frayed at the edges as are the towels. Crumbs had not been swept up from previous occupants. I would therefore give this venue a 3 star rating.