Faircity Roodevalley Conference & Meeting Hotel

We stayed at this hotel on 6 April 2026 for one night and it was honestly one of the worst hotel experiences we have ever had. Firstly, the air conditioning in the room did not work at all. The room felt like an oven, making it extremely uncomfortable to stay in, especially after a long day of travelling. To make matters worse, the sliding door could not open, so there was no ventilation whatsoever. The television was not working, and there was no fridge in the room, which is something you would reasonably expect from a hotel. When we asked for ice, we were told we would have to pay R30 just for an ice bucket – unbelievable, considering the R1 678 we paid for the one-night stay. Another issue was that there was no hot water because the geysers in our block was off. This meant we could not even shower. Maintenance came to the room and confirmed all the faults, so these were clearly known issues. Reception then offered to move us to another room, but by that time it was too late – my son had already fallen asleep on the bed without being able to shower after a long day. Overall, this was a horrible experience and extremely disappointing. The room was clearly not properly checked or maintained before guests arrived. We will never book with this hotel again and would strongly advise others to reconsider before staying here.

To some degree, some things were falsely advertised. Firstly, we booked a superior room, which was evidently more priced than a normal standard room, and upon check-in, we were told that a superior room is also a standard room, just from the upgraded rooms. The pictures of the room we had booked (where there is evidently a king bed and a sofa bed) were just for show. Who leaves their house to share a double bed at a hotel? Additionally, on the room description, it stated that there are electric blankets in Winter, and guess what? No electric blanket in sight,I brought this up on their WhatsApp chat on the night of check-in, only for us to receive an extra blanket the following day. No apology, nothing. Moving on to the buffet, on one of the nights, they served Pap and no other alternative to Pap. Never mind that there is no room service, you literally have to walk in the cold to the restaurant, I do not leave my house to go and eat pap at a hotel, unless it is MY preference. The hotel has so much potential; however, it is currently being run to the ground, no wonder there are no more reviews of it on here. To say that we were disappointed is an understatement!

A very big thank you to Mummy, Lerato and Lulu. You guys made my brother’s party worth a while. Great assistance and I must say the friends were very much happy with the venue and 10/10 for the food /conference meals it was worth it. Great team members and thank u also to Mr Werner for understanding us: Siyabonga n will definitely come back again