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Reviews from Guests

4.0/5

tripadvisor

8

Reviews

from real guests

basina05

1

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5

Had to stay overnight at Shaka , worst experience in South Africa, spoiled the whole impression of the trip. Booked room for one, then asked by email to add another person to the room, no reply whatsoever received, so booked one more room online. When checked in, one of the rooms was with twin beds, so they could easily accommodate two people there but preferred to ignore the request. Since we checked in in the afternoon, sockets tripped 4 times, and WiFi was constantly disconnecting. Called staff for assistance several times, and same issues repeated again and again.. for WiFi reply was to restart the phones, even though it was clearly router issue as everyone had the same problem. At night sockets tripped again and heater was switched off, so had to stay with no heater thrubthe night (and it was few really cold nights first week of July)

162ghoshm

4

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5

It is very calm place to stay in Sandton. Very good environment and very polite staffs. Rooms are very clean.... Good ambiance... Simple good breakfast need to add more items as per guest choice. Recommended for business travel.

XBrittax

5

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5

I only stayed two night in Shaka, but it was a very pleasant experience. I made a mistake with the booking but Stella sorted everything out prior to arrival fast and efficiently. Although check-in hours run to 22.30 it is possible to arrange late arrival and Shaka can also arrange pick-up from the airport. During my stay here I wanted to get a glimpse of Johannesburg. Stella found a guide, Charles, for me who drove me around to some very interesting sites including both Alexandra and Soweto. A great experience! Breakfast is nice and you have the possibility to order take-away for lunch/dinner until 9PM should you decide to stay in the guest house (but I have not tried that). The rooms are big and clean. The staff is very friendly and helpful.