Protea Hotel Umfolozi River

En-route to the hotel, you travel on gravel which will cast some doubt in your mind on weather you are lost or have taken a wrong turn. We stayed close to the main reception so on route to the pool felt it is was miles away. Room is basic with NO bar fridge. The shower has no privacy apart from a see through glass door, felt a bit weird.

This hotel was a great disappointment. There is no braaing allowed, No safes in the room. Besides for the pool there was nothing to do. Our bed underneath had spider webs and was dirty from previous occupants. (sweet wrappers). Our room had no privacy two queen beds with no wall for the toilet and shower. just the glass doors. Also the website said kitchenette with silverware . We had 1 teaspoon for 4 people and only 2 cups and a kettle.

I arrived with the expectation to see the river from the hotel – or at least have a view of the river from the rooms or dining area. No such luck! But, what I did get at the hotel was a spacious and clean room, well maintained and situated amongst trees, beautiful gardens and a serene atmosphere. Complimentary wi-fi did not reach my room – but the signal is strong in the dining room and reception area. The hotel offers a decent size pool and nice pathways for walks. Bar service was not great – to the extent that I felt sorry for the barman who tried to cut a lemon on a saucer using a knife taken from the dining room! Check in was easy with a friendly receptionist. Breakfast was served without any issue –not a buffet due to the limited number of guests, but I could order standard breakfast items from the menu. Check out was smooth. Overall, a good experience and recommended.