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Reviews from Guests

2.0/5

tripadvisor

44

Reviews

from real guests

DazzlingSunflower

1

/

5

We were excited as we are supposed to check in tomorrow for the long weekend. We got a message about water issues and being moved to Floreat riverside lodge. Do we not have a choice in the matter? After reading the reviews, we are not comfortable being moved there. Surely if you make changes to our booking, we should be given a CHOICE whether to agree or not. Now you are charging us 20% cancellation fee? We did not go back on our booking, we did not want to cancel. You are the ones having water challenges and wanting to move us. When did you discover you had water challenges? A day before we check in? And now we are being penalized for it? Full refund is expected for the inconvenience caused. Please honour your word and give us a full refund since you cannot sort out your water issues.

phuti

1

/

5

The place is not looked after at all, the owners, whoever they are, do not care about the state of this place. Not clean, not maintained. The kids were so disappointed that the swimming pool was not usable (we were not informed of this, even though we specifically asked if they had a pool when we booked). We were told it had been raining the whole week before we arrived and that's why the pool was dirty but you could see that pool had not been cleaned for months, if not years. The bathrooms need a serious make over. The towels looked dirty and had weird spots. The place needs to be rescued quickly.. We'll definitely never stay there.

RagsKP94

4

/

5

The staff here were very friendly. We were a relatively large group and they had us sorted out and in our rooms quickly. The grounds are very nice with various room options. Some are motel-like with rows of exterior doors others are bungalows. There is a very large garden with mountain sunset views. We played human size chess on the board in the garden. The restaurant is run by the whole staff. If you want a beer when there is noone in the bar, just ask at the front desk. Our breakfast was good with a variety of meats and cooked-to-order eggs. The location is perfect as a base to head to many surrounding tourist spots such as God's Window, Wonderview, Bourke's Luck Poholes, and Three Rondavels. We did these the next morning then headed to Kruger National Park.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi