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Reviews from Guests

3.0/5

tripadvisor

765

Reviews

from real guests

Sightseer828251

5

/

5

Lovely resort well maintained.Location is good.Room we stayed in was lovely had everything one needs. it was the double room .Value for money.Only thing is the cleaners dodnt empty bin out in the toilet from previous people that were there.ao that was abit disappointing as there was a sanitary pad in bin .So not very nice !But other than that the food at the restaurant at the Jungle was good. Staff there were friendly.And the bar staff at Arcacia bar and restaurant very friendly. pity about the one lady making eggs not that friendly to us. But breakfast was good a variety buffet.The manager very friendly and always going around taking plates and asking if all ok. Other than that the stay was pleasant and very relaxing. Pity no inside warm pools for evenings that would be an a absolute bonus.But its a lovely restaurant overall.

Freedom62420438349

1

/

5

Extremely Disappointing ❌ Poor cleanliness ❌ Dirty and poorly maintained rooms ❌ Very small rooms ❌ Not value for money ❌ Unfriendly and unwelcoming staff ❌ Poor housekeeping ❌ Towels not replaced during our stay ❌ Overall poor service ❌ Accommodation did not justify the price ❌ Disappointing experience for a mini-moon ❌ Poor customer service ❌ Would not return ❌ Would not recommend

mthokozisim659

5

/

5

We had the most amazing 3 nights stay at the resort filled with lots of relaxing moments and tranquility. With the most lovely rooms overviewing the mountain. The heated pools was the day because the weather was amazing. Unfortunately we got to witness a kid almost drowning by the pool side, I hope the family is fine and big ups to everyone who helped the kid. The best location filled with more amazing people. The cleanliness of the rooms and the whole place is exceptional. We definitely coming back.

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Water Park

Playground

Spa

Bar

Designated Smoking Area

Restaurant

Safe

Tour Desk

Laundry

Non-smoking Rooms

Bicycle Rental

Tennis Court

Baggage Storage

Snack Bar

Garden

Terrace

Cycling

Facilities for Disabled Guests

Board games

Kids facilities

Complimentary movies

Outdoor Pool

10 Available Room Types

Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet
Two Bedroom Chalet

Two Bedroom Chalet

Air Conditioning

Air Conditioning

Barbecue

Barbecue

Bathroom

Bathroom

Dining Table

Dining Table

Dishwasher

Dishwasher

Electric Kettle

Electric Kettle

Full kitchen

Full kitchen

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Outdoor Furniture

Outdoor Furniture

Oven

Oven

Patio

Patio

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Stovetop

Stovetop

Balcony/Terrace

Balcony/Terrace

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Wardrobe/Closet

Wardrobe/Closet

Wine glasses

Wine glasses

Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet
Three Bedroom Luxury Chalet

Three Bedroom Luxury Chalet

Air Conditioning

Air Conditioning

Barbecue

Barbecue

Bathtub

Bathtub

Dining Table

Dining Table

Dishwasher

Dishwasher

Fan

Fan

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Outdoor Furniture

Outdoor Furniture

Oven

Oven

Patio

Patio

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Balcony/Terrace

Balcony/Terrace

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Wine glasses

Wine glasses

Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool
Two Bedroom Villa with Splash Pool

Two Bedroom Villa with Splash Pool

Air Conditioning

Air Conditioning

Barbecue

Barbecue

Bathtub

Bathtub

Dining Table

Dining Table

Dishwasher

Dishwasher

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Outdoor Furniture

Outdoor Furniture

Oven

Oven

Patio

Patio

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Balcony/Terrace

Balcony/Terrace

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Wine glasses

Wine glasses

Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool
Three Bedroom Villa with Splash Pool

Three Bedroom Villa with Splash Pool

Air Conditioning

Air Conditioning

Barbecue

Barbecue

Dining Table

Dining Table

Dishwasher

Dishwasher

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Outdoor Furniture

Outdoor Furniture

Oven

Oven

Patio

Patio

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Balcony/Terrace

Balcony/Terrace

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Wine glasses

Wine glasses

Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool
Four Bedroom Villa with Splash Pool

Four Bedroom Villa with Splash Pool

Air Conditioning

Air Conditioning

Barbecue

Barbecue

Dining Table

Dining Table

Dishwasher

Dishwasher

Ironing Facilities

Ironing Facilities

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Outdoor Furniture

Outdoor Furniture

Oven

Oven

Patio

Patio

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Balcony/Terrace

Balcony/Terrace

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Wine glasses

Wine glasses

Facilities Details

Pool and Spa

Spa

Outdoor Pool

Parking and Transportation

Bicycle Rental

Food & Drink

Restaurant

Bar

Breakfast service

Snack Bar

Front Desk Services

Safe

Tour Desk

Baggage Storage

Activities

Tennis Court

Cycling

Water Park

Entertainment and Family Services

Playground

Kids facilities

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Garden

Designated Smoking Area

Facilities for Disabled Guests

Board games

Complimentary movies

Air Conditioning