Plumwood Inn

A very nice hotel that wants to keep absolutely top class. As far as I'm concerned, they have a lot to improve before can talk about a perfect stay. Pools were not heated, they had a fridge in the drawing room that made noise all the way up to our rooms in that wing. The battery was exhausted in remote control to the AC. Called the reception, which would be staffed 24/7 when we were already in pajamas, no one answered. Had to get dressed and go downstairs and look for the staff, no one at the reception, found them in the kitchen where they sat and ate muffins and did not hear the phone. Salon music in the breakfast room was run with some free version of Spotify, calm and nice when the music was played but then came commercials that were 3 times as loud, we thought at first it was another guest who performed inappropriately when it was so obvious. It took 2-3 minutes before the hot water came to the shower. The door to the room has a large gap underneath as there is no threshold, very responsive. The door handle had probably benefited from a little oil, squeaks quite quickly.

My wife and I stayed here for four nights in March. There is noting but positive comments to make really. LOCATION: it is ideally located a short walk from the main street. This was very convenient, quiet and safe. It provided the ability to casually walk into town for shopping or lunch/dinner without the hassle of driving and parking. ROOM: We were in room five which is on the ground floor in the main building. It was well laid out and a generous size. One door led onto the front patio area that had a small table with two chairs. A side door exited to a parking area which was very convenient for moving luggage etc. The bathroom was large as well. AMENITIES: the pool is a mere few steps away. There are several loungers with shade. The area was quiet and guests respected each others privacy. A small room adjacent to the breakfast area provided an honesty bar (no cash involved, just fill out the form). BREAKFAST: simply delicious. A wide selection of typical continental offerings along with a menu for hot items (omelette etc) to order. Specialty coffee is available while a large automated machine provides convenience as well as a good selection of coffee. SRERVICE: simply superb. Understated attentiveness existed throughout our entire staff interactions. For example, Stephan (duty manager) made a booking at a winery for us while Cindy arranged a table of four be prepared for us and two of our friends that would be joining us for breakfast. Monita and Sammi exhibited polite and attentive service as well. It is a testament to the relaxing time that I had here as I did not take a single photo of the hotel or grounds. A wonderful stay for our first time in Franschhoek and look forward to returning.

We stayed at Plumwood as 2 couples for 4 nights to visit the wine region. We had such a fantastic stay. From the moment we arrived, we were warmly welcomed and looked after. Our room on the 1st floor had the most spectacular views over the mountains and countryside. The room itself was huge, had excellent air conditioning, and was always totally spotlessly clean. The bathroom had both a bath and massive shower. We enjoyed drinks and card games in the evening on the lovely balcony. We ate breakfast at the hotel every day, and the selection was fantastic and had everything you needed to fuel up for a long day of wine touring. There was lots of choice and the food was always fresh and tasty. We had a couple of lazy afternoons around the lovely pool (which while unheated was really refreshing in the heat). There's also an honesty bar downstairs with a really good selection of top range alcoholic and non-alcoholic drinks, and ample water available. The location of the hotel is perfect - a 5min walk to the main street and easy walking access to the wine tram etc. There's parking also available. We loved our stay here and I'd definitely come again when we're next in Franschoek.