I stayed 6 days at the Radisson and had a truly positive experience. Upon arriving in Cape Town, I faced some difficulties as my luggage was delayed by two days. During this stressful situation, two staff members, Michael and Sisipho, went above and beyond: they stayed with me until my luggage was retrieved, helped me find a taxi, and offered real emotional support, especially since this was my very first trip to South Africa. They were incredibly patient and attentive in understanding me despite my limited English. A huge thank you to both of them, and especially to Michael, for his dedication, constant availability, and kindness. The room was clean and well-ventilated, and breakfast was excellent. Hats off to the whole team, and especially to Michael!
