Protea Hotel Saldanha Bay

I want to give a big shoutout to Amelicia at Saldanha Bay Hotel for excellent customer service. She really went out of her way to sort things out when I had a hiccup with my accommodation schedule. Thank you, Amelicia, for your concern, care, and willingness to help ❤️ Your kindness and professionalism truly made a difference. T Jansen Van Vuuren

Our breakfast was great. Fast service good food. Sadly my lunch experience was less so. Ice forgotten tho requested and ‘nibble’ of tempura vegetables took ages to arrive. It was not vegetables it was cauliflower! I dint like cauliflower and had deliberately not ordered it! Sad because the manager is lovely. Service poor.

This was the worst dining experience I’ve ever had. The setting is beautiful and the restaurant manager Sylvia was helpful, but the food was disappointing, disgusting and hard to believe that there is a qualified chef in their kitchen. Spring roll starter was burnt, then a long wait for mains that presented overcooked yellowtail, grey soggy steamed vegetables and hard flavourless rice. A replacement meal that was prepared was to the other extreme. Raw undercooked hake and chips still raw and stuck together. Despite not being charged for the meals, this is not an experience I would want to put to the test again