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Reviews from Guests

4.0/5

tripadvisor

176

Reviews

from real guests

Curiosity56349882170

1

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5

On arrival we couldn't drive up to the hotel as the road was a building site tapped off. One past this hazard, our room had leaking electrics, had a leaking roof, no working shower, blood on the walls. The spa seems permanently closed, the decking 'lookout' area is a health hazard with rotten wood leading to a large drop to an empty water feature. After numerous attempts to contact manager, he still hasn't returned calls.

kcole2024

1

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5

Horrific! The hotel is awful - exhausted. In addition to which there was a toxic spill in our room. The manager admitted that he knew that one of the staff has spilled a bottle of cleaning product in our room, which cause my wife to have a massive allergic reaction and my eyes to stream. (And even though he knew he showed us to the room. Unbelievable!) We checked out immediately. I have been trying to get a refund from the hotel owners (Touchdown) for weeks. They are ignoring me, even though the Manager acknowledged their liability. Stay away from Stillness and all Touchdown properties. (They also own Tshukudu Game Lodge)

janepalmer03

1

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5

Terrible hotel..very tired and in need of a lot of money to bring it to any standard. The room was really sad, bed lumpy..air con pitiful.. walks paper thin...when we checked out this morning after one night they didn't even ask why...please don't stay there...