The Residences - Crystal Towers Apartments

As someone who has travelled extensively, my disappointment in your establishment was unimaginable. On the day of check in, you had a lobby filled with people (guests and staff) and the...

When we arrived, we checked in at the Crystal Towers and upon check-in we were informed that the apartment was a few minutes away at another property called Manhattan. No details were shared on how...

Cleanliness, attention to detail along with overall service is lacking tremendously. A suggestion, please retrain hotel staff so that they are able to provide better service to your guest.