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Reviews from Guests

2.0/5

tripadvisor

42

Reviews

from real guests

Modisellee

5

/

5

The stay was very excellent, and the staff is very friend and helpful. Usually when I go to holiday I struggle to sleep but at the hotel I didin't struggle to sleep. The breakfast was best

giavannab2016

5

/

5

I was so nervous because of the bad reviews but really just needed a place to sleep as I was going into hospital the next day and had to be early. From the moment we got here everyone was so helpful and friendly. I room was stunning. Big bed , modern well layed out and felt safe. Vida Cafe on premises with great coffee. Will definitely be back. Really the negative reviews are from a few years ago sure its new management. Great stay.

_ceciliavdm11

3

/

5

We were looking for a special treat and thought this might be it. We were disappointed. We paid a daily rate of R1,100-00 per room, but this price does not justify the poor quality. The room was nice and clean and comfortable, but the en suite bathroom was shocking. It wasn't a proper shower - it was a hand-held shower that was propped up on a stand to convert it into a proper shower, but the shower head kept on slipping down so you effectively couldn't have a proper shower. The water pressure was non-existent, and you had to wait at least 10 minutes for hot water! In addition, there were no spare plug points in the bedroom for charging smartphones or tablets or other electronic devices, and the dressing table also didn't have an electric plug nearby which meant it was impossible to use a hair dryer or other hair styling equipment at the dressing table. Overall, it's the little things that gave it away - the information brochure presented on arrival was a badly crumpled, coffee-stained photocopy containing old information; no butter at breakfast (only cheap margarine) and no tea at breakfast (only gross, weak, cheap filter coffee). At R1,100-00 per room per night (and we stayed for 6 nights) I really expected MUCH better. The bar in the photographs is a lie - there is a bar but it is hardly ever manned.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi