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Reviews from Guests

4.0/5

tripadvisor

1,101

Reviews

from real guests

luckyfish2015

5

/

5

Beautiful buildings in a French village setting and well-tended and visually appealing gardens with fabulous views, make for a truly pleasant stay. We had a standard room which was very well appointed, beautifully furnished, and very clean, with good linen, a full bathroom and a safe for valuables. Toiletries were provided and beds were turned down in the evenings. The beds are very comfortable. The breakfast is great, with many buffet choices, as well as the option of food to order, along with really good coffee and cheerful service! Suggestions were given as to places to visit, which was very nice. This was our third visit to the hotel, which has changed hands from a family owner to a hotel chain since our previous stays. The previous little personal touches are missing, but the staff were really an asset to the establishment. We had a problem with a leaking shower, but once we alerted the hotel, the problem was immediately resolved. We were caught in dreadful weather and could not get to the hotel on our check-in date. Angelo at reception was exceptional in the help and guidance he gave us in finding safe alternative routes to get to the hotel the following day. While the town was badly damaged from the floods and without electricity, the hotel had its own power supply, several cosy wood fires and a functional upmarket restaurant, so we were very comfortable. When we left, most roads to Johannesburg were impassible due to floods, and Angelo and other staff did their utmost to help us find a safe route home, even printing information from the internet and bringing it to us. Top marks! Thank you for a lovely stay!

amandatC5763CD

5

/

5

More money than we would normally pay for an overnight stay but worth it. Very good hospitality, lovely pool and garden area. Food really nice, we had an evening meal which was excellent

CandK73

5

/

5

We stayed here for 2 nights and loved the hotel. It’s in a great location, convenient for the vineyards and for the restaurants in the centre of Franschhoek. There is a complementary shuttle into town if needed. The pool area is lovely with 2 small pools, one heated and one not. Breakfast was excellent with some buffet options but also made to order choices too. Our room was a decent size with a private balcony on the front and shared at the back. We were facing the road, overlooking the courtyard restaurant but didn’t hear any noise at all. The grounds are beautiful, the staff really friendly, overall I would definitely recommend this hotel.

Facilities Details

Free Wifi

5 Available Room Types

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

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100 Square Meter

Double or Twin DELUXE
Double or Twin DELUXE
Double or Twin DELUXE

Double or Twin DELUXE

room-size-icon

48 Square Meter

Double or Twin GARDEN VIEW
Double or Twin GARDEN VIEW
Double or Twin GARDEN VIEW

Double or Twin GARDEN VIEW

room-size-icon

60 Square Meter

Double or Twin LUXURY
Double or Twin LUXURY
Double or Twin LUXURY

Double or Twin LUXURY

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48 Square Meter

DOUBLE GARDEN VIEW
DOUBLE GARDEN VIEW

DOUBLE GARDEN VIEW

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60 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi