The Bantry Bay Luxury Suites

Shocking service old rooms .Staff not interested.

Great option for Cape Town, walking distance to all the great restaurant along Seapoint and if feeling active lovely walk to Clifton or camps Bay. Rooms were clean, beds comfy, service was great. Pool is a nice spot for a dip. Rooms Can be slightly noisy on weekends but that is Cape Town. The reception staff are great, I forgot exactly his name but Aris I believe is one of the most friendly and helpful people I have come across. Would stay again

Recently I stayed at the Bantry Bay Aparthotel and the customer service is second to none! First of all, I was traveling from America to Cape Town with a group and our travel agent stole our monies and cancelled our hotels days before our arrival. I called the hotel and spoke to one of the managers, Yvonne and she assured me that our rooms would be held. Of course, we had to pay again but once we arrived, the check-in process was smooth. Many of the front desk personnel, did everything in their power to assist us during our stay but I must mention Mr. Asi, who in my opinion should be considered for a management position if he is not one already. The professionalism and efficiency he displayed was impeccable!!! The rooms were clean and very comfortable. The location of the hotel is within walking distance of great restaurants, grocery stores and so much more. I highly recommend staying here if you are interested in a comfortable rest and experiencing great customer service.