The Hyde

Absolutely the worse experience ever. Apparently the manager of the spa made a double booking, I was disturbed during my massage and asked to get dressed and leave as my name was not in their register mind you I got and email confirmation of my date and time. The manger was not on site however commented telephonically with staff informing them we should leave Unprofessional, arrival times are 15mins before time they were not ready for us, and also we started the message 10 mins late and ended 5min early and Bè mindful of the interruptions in between the message, I will never go back nor will I recommend anyone I will also leave this feedback on all platforms. Unhappy customers!!!!!!

We were 4 ladies. We were greeted and warmly welcomed. The ladies were extremely attentive and our massages and services were amazing. They made every effort to make our experience great. Thank you so much for a relaxing and wonderful experience

A lovely hotel a few yards from the sea. We liked the large rooms, great facilities, hi-speed wifi and USB charging points in each room. Breakfasts were excellent and the roof-top restaurant was also very good. Only negative was that the bedroom was just a bit small, making it hard for two people to get dressed at the same time, whereas the living room was huge, much larger than 2 people needed. Overall we liked this hotel - great location in a safe area of Cape Town, with good restaurants nearby.