Paradise Busan

We stayed for four nights and if you’re used to 5-star service I’d skip this. The main issue we gave it 3 stars was that the temperature in our room couldn’t get below 24C (75F) at night. The only thing the hotel would do is offer us a fan.

We are in our 60s and loved this hotel. Everything was excellent. Our room was lovely and clean with all the usual amenities - with fabulous views. The standout was the breakfast. Such a wonderful variety of options all beautifully presented. You know the standard will be high when the executive chef is visible and working with his chefs. We made a point of thanking him and congratulating him on the quality, presentation, and variety of food. Another stand out was the greeting we received on our first day at breakfast from Jung YeEun, the lovely lady who showed us to our table and told us the process. We looked forward to seeing her every morning - always working with a smile and making people feel welcome, which in such a large hotel doesn't always happen. Such a star performer! We loved the thermal pools as well - so clean and such an inviting space, really well designed. And the cake shop on site was to die for! We were here just before the BTS concert and you could feel the excitement in the air, but it never detracted from our stay, we just enjoyed the vibe. Well done Palace Hotel - you should be proud of your accomplishments!

We stayed 8 nights at Paradise Hotel in Haeundae Beach and it was beautiful with a perfect location directly on the beach. We had an oceanfront room with a nice balcony and it's definitely worth the extra. From the moment you arrive, you know it's a classy property, it's also very clean and with a very welcoming staff. The outside pool on the 4th floor is very nice. The room was not luxurious but large, with the bed and pillows extremely comfortable. The only discomfort we had was the air conditioning was not strong enough, so we had to open the patio door at night to have a good sleep. That's why they lost a star. We can't comment on the breakfast, we didn't eat there as it was too expensive for us. I recommend going to "And Coffee" instead, a less than 5 minute walk from the hotel. Overall a very nice stay!